Returns & Exchanges
At Wilfa, we want you to be completely satisfied with your home appliances, which is why we offer a 30-day return policy for unused products in their original packaging. If your item is faulty or you have simply changed your mind, our streamlined process ensures a quick resolution.
Initiate Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back.
Package Your Item
Carefully place the product in its original box with all manuals and accessories included to ensure it arrives safely at our warehouse.
Ship the Package
Print the provided prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing